Privacy Policy

This Privacy Policy explains how Foxconn ("we", "us") collects, uses and protects information in the Foxconn Broker Portal (the "Portal"). It applies to brokers, their staff and drivers who use tracking links. Contact: [email protected], (414) 255-9743, 12001 Braun Rd #210, Mt Pleasant, WI 53177.

1. Information we collect

• Account and company details: company name, MC and USDOT numbers, contact name, phone, email, address, logo, remit-to and payment notes.
• Compliance documents: IRS Form W-9 (which contains a taxpayer identification number), operating authority letter, voided check or bank letter (bank account and routing numbers), certificate of insurance.
• Transaction records: load requests, rate confirmations, invoices, proof of delivery, payment and remittance details.
• Signatures and consents: typed names, time stamps and IP addresses recorded when you accept terms, consent to electronic records or sign rate confirmations.
• Security and usage data: sign-in history (IP address, browser user agent, time), verification codes, and notification preferences.
• Driver tracking: shipment status updates and, only if the driver allows it in the browser, approximate GPS position at the time of each update.
• Public registry data: carrier and broker records we look up from the FMCSA to verify your authority.

2. How we use it

To verify and onboard brokers, operate the loadboard, book and track loads, prepare and process invoices and payments, send the notifications you choose, keep the Portal secure, prevent fraud, meet tax, accounting and legal obligations, and resolve disputes.

3. Cookies

We use only cookies required for the Portal to work: a session cookie that keeps you signed in and your language and theme choice, and, if you choose "Trust this device", a cookie that skips the second sign-in step for 30 days. We do not use advertising or third-party tracking cookies.

4. Who we share it with

We do not sell or rent personal information. We share it only with service providers who help us run the Portal (hosting, email delivery, and, if you enable them, SMS and Telegram messaging), with the FMCSA when we look up your registration, with our accountants, auditors and legal advisers, and with authorities when the law requires it.

5. How long we keep it

We keep account, transaction, tax and signature records for as long as your account is active and afterwards for as long as required by tax, accounting and transportation record-keeping rules or to resolve disputes. Documents you replace are kept in the account history for the same reason.

6. Security

Passwords are stored as salted hashes, documents are available only to your account and our authorized staff, staff access is role-based and logged, and two-step verification is available. No system is perfectly secure; tell us right away at [email protected] if you suspect unauthorized access.

7. Your choices and rights

You can review and update your company details in your Profile, change notification channels at any time, and ask us for a copy of your information, a correction, or deletion of information we are not required to keep. Depending on where you are located, you may have additional rights under state privacy laws. Send requests to [email protected]. We will not treat you differently for exercising these rights.

8. Changes

If we change this policy we will update the date at the top of this page and, for material changes, notify you in the Portal.